1. Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information.We might collect your billing name, billing address and payment method when you book a service with us online or offline. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner PayUMoney.

Information you post.We collect information you post in a public space on our website or on a third-party social media site belonging to shatterfix.com

Other information.If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you.We collect information directly from you when you book a repair service with us. We also collect information if you post a comment on our website or ask us a question through phone or email.

We collect information from you passively.We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties.For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.

2. Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third- party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

3. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers' utilized and other similar information.

4. Sharing of information with third parties.

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.

We will share information with our business partners. This includes a third party like our logistic partners. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

5. Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe@ shatterfix.com .It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

6. Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

7. Data Transfer

ShatterFix processes personal information on our servers in the United States of America. Your Personal Information may be transferred to, and used, in locations outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. You hereby consent to such transfer and use in all respects.

8. Security

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We employ appropriate security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These security measures include administrative, technical, and physical precautions to safeguard your Personal Information against loss, theft, and misuse. Please be advised, however, that while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your personally identifiable information.

9. Updates to this policy

ShatterFix.com have the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Contact us.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: ShatterFix Business Services Private Limited SF-11, 2nd Floor, Omaxe Celebration Mall, Sohna Road , Sector 48 Gurgaon, Haryana 122001. Phone: 8448282445. E-mail: support@shatterfix.com